At Balarchy, we stand by the quality of every piece we create. If for any reason you're not completely satisfied with your order, you may initiate a return within the return window specified on the product detail page.
⚠️ Note: A return shipping fee of ₹100 (for returns within NCR) or ₹250 (for returns outside NCR) will be deducted from your refund. Return pickups are subject to third-party shipment timelines and may take up to 10–15 days.
Return Eligibility
To ensure a smooth return process, please make sure that:
The item is unused and in its original condition
All original tags, accessories, and packaging are intact
If the product has a Seal Tag, it must be unbroken
How to Initiate a Return
To ensure a smooth return process, please make sure that:
Login to your Balarchy account.
Navigate to My Account Orders Order Details.
Click on the ‘Return’ button.
Choose the reason and condition for return.
Upload clear images of the product, showing tags and all included accessories
❗Missing tags or accessories may result in the rejection of your return request.
Pickup & Refund Process
To ensure a smooth return process, please make sure that:
Once your return request is approved, we’ll schedule a pickup from your original delivery address.
You can track your return under "Order Details" Track Shipment.
Upon receiving the item, our quality team will inspect it against the provided return reason and condition.
If approved, your refund will be initiated after deducting the return shipping fee of ₹100 (for returns within NCR) or ₹250 (for returns outside NCR).
If the return doesn't meet our conditions, the product will be sent back to you.
Additional Notes
You may try on your product to check fit or look — but please avoid using it if you're considering a return. We're committed to delivering a premium experience, and we ask the same care from our customers.
For assistance, feel free to reach out to our support team.